From frame inquiries, login assistance to prescription inquiries, we are here to help and guide you in finding exactly what you need and what you are looking for. We will answer all your questions since we have a team of professionals who are willing and ready to assist you. We take all complaints, inquiries, and feedback from all our customers very seriously. You can use the following links to find answers to some of your questions:
Ø Frame Size
Ø Returns and exchanges
Ø Our address
Ø Send a prescription
Ø How to return an item?
However, if you do not find the right information you are looking for, feel free to contact our team of professionals who will get back to you in the shortest time possible. You can use our email address to send us your queries or feedback and we will act accordingly. Messages sent through email will be answered within 48 hours during working office hours and days. However, if you need a faster response, feel free to call us. You will always find someone who will be helpful to you and will assist you professionally.
Since we are an online affordable prescription glasses store, you can send us an email, give us a call, chat with one of our representative on live chat or send us a mail. All these details are provided on our website. We value your feedback on all our products and we treat all our customers equally.
Once you contact us, we have a team of experts who will take up your matter and find solutions to your query. You might get instant answers especially if you are using our chat service or if you check out our FAQs section. However, if your query is a complex one that requires further assistance, our team experienced professionals will have to look deeper into the matter. This can take a few hours before you get a response. However, it should be understood that we always respond to all our customers’ concerns, issues, feedback and queries.
Get in touch with us today and enjoy the customer experience we offer to all our visitors. We do not take anything for granted and value all our customers. Our website is easy to navigate and we are certain that you will get what you need in our huge catalog. A satisfied customer is a happy and loyal customer. So go ahead and checkout what we have in store for you and feel free to contact us whenever you need help or advice.