What type of data do we collect?
Personal information about the visitors viewing the contents of the website may be collected through the site on the following occasions:
· Data about your name and email address may be collected when you send an email to us through the site
· Data about navigation may be collected by our web servers when you use the website.
· Data about your identity, prescription details and other supporting information may be collected when you use the site.
· Once the collection of your personal data is done, the information received will be stored to enhance the provision of goods and services to you according to our terms and conditions.
What do we do with the data collected about our customers?
Our web servers will collect your IP address when you visit our site, your navigation information, time of request, the specific page requested, the type of browser you are using and the response you receive from our servers.
The server will also collect your name upon registration and any information that might be helpful to the site.
The data collected is aggregated, identified on a regular basis so that the number of visitors and visits to the website and its pages can be measured and analyzed to enhance customer experience and help in improving our product offerings, services, marketing strategies and approach and to enhance the functionality of the site.
We do not keep track of the individual navigation of our visitors unless a customer has experienced navigation challenges and needs help that require technical support to rectify the problem.
Data collection through the contact pages
When you place an order or send an email through our contact pages, you will be required to provide basic information about yourself, for example your name, email address, your query and maybe telephone numbers.
This information will not be used for any other purpose except responding to your message or query, processing your order, and improving the site.
Transfer for customer’s personal information